At RoyleMac10 we pride ourselves on the great service that we give to our clients. Here are some of the great things that our clients have said about us:
“We have been working with Roylemac10 now for three years and they are currently procuring the structural warranties on all of our housing developments. Michael provides a great one on one service that has not dipped from when we first started working together. They price very competitively and the communication is a highlight of the relationship. I have no hesitation in recommending their service.”
We’ve used Roylemac10 for two of our recent developments and I couldn’t recommend their services enough.
From start to finish everything is dealt with on a personal level.
Lee, Michael and Leanne are on hand through every process. Making each stage easy and efficient for us as the developer. Even when the warranty provider has been confirmed they are still on hand to provide additional support and guidance.
We will be using Roylemac10 on future developments and would recommend them to any other developers needing their services.
We found Roylemac10 after encountering major communication issues with another well-known structural warranty provider.
Both Lee, Michael and the team were a breath of fresh air to work with, from enquiry,
quotation and implementation of the warranties, the process was seamless and hassle free.
Even with a retrospective structural warranty !
The professionalism, personal service and dedicated contact ensures speedy responses for inspections & the issue of final certificates, which is essential when legal property completions are looming.
I would have no hesitation in recommending Michael and the team at Roylemac10 the service was exceptional,
and look forward to a continued Working relationship with Michael, Lee and the team over the coming years.
We contacted Michael at Roylemac10 during the height of the Pandemic as we had been let down by a previous broker at the 11th hour.
Our development of 9 new build detached houses was well underway and Michael acted in a professional manner by outlining the potential providers we could source for the Structural Warranty Insurance.
He provided us with a couple of options and explained the merits of each one.
Due to Covid there was added pressure on our business to deliver the scheme and Michael ensured there was no stress in completing the process. Furthermore, when it came to closing off the completion certificates Michael was hands on and always available to deal with issues.
I can highly recommend their company.
At Roylemac10 we value the relationships we have built with our clients, so when we get positive feedback we like to share it!
Jack O’ Brien from Comer Homes Group had this to say about our services:
“ Working on technical and varied schemes, it is really important that we find the appropriate cover to suit every project. Roylemac10 have made that possible for us while ensuring excellent rates in the market place. Taking into account the single point of contact, great relationship and ‘can do’ attitude, working with them takes the strain off of our team.
I would recommend Michael and the Team to anyone currently looking for warranty products that don’t want the hard sell and who appreciate the important customer support. “ – Jack O’Brien ( Comer Group )
Thanks for choosing Roylemac10!
“I would confirm that over the last twelve months we have utilized the services of Roylemac10 in procuring 10year structural warranty for our developments in Liverpool. Our experience has been a positive one and we have found the team to be incredibly pro-active with all maters raised.
One of our schemes is a large multi-phase scheme linked via a basement with complex engineering solutions- Roylemac10 worked tirelessly to find the best deal in the market for this particular scheme.I would have no hesitation in recommending the service offered by the Team at Roylemac10.”
At a time in the construction industry when working partnerships are at the forefront of our business plan and existing providers offered only reactive and costly cover we looked for alternative providers that could actually fore fill our requirements, meet our delivery expectations and be at the end of a phone when we needed them most, choosing Roylemac10 was not by chance following several face to face meeting and numerous conversations they showed us a professional intuitive approach with a sound knowledge of the industry, since their first appointment they have always delivered sound advice on time to a competitive value. Would we recommend them without a question of doubt.
Michael and Lee presented their business well and appeared to understand the warranty / insurance industry. This was especially reassuring given our experiences with our existing broker and Alpha. The quotations were provided promptly and required minimal input from ourselves as Developer. The prices offered were competitive.
Michael and Lee are both affable characters who understand how to support developers. The support that Roylemac10 have offered us in terms of replacement warranties and issuing of warranty certificates is beyond the service levels offered by other warranty providers. Hollins Homes are very happy with our continued relationship with Roylemac10.
I would gladly recommend Roylemac10 as they understand our business needs and provide excellent support.
It is a pleasure to work with Roylemac10 as Structural Warranty provider on our varying PRS schemes across the UK.
The working relationship we have with the team has been invaluable and not only are the services extremely competitively priced but the service levels we receive are unparalleled within the market.
Their level of knowledge and understanding across the X1 portfolio and sector exceeds professional expectations. This coupled with their professionalism are just two of the reasons we would choose to continually appoint RoyleMac10.
We would have no hesitations on recommending Michael and the team and we look forward to a long and continued relationship as we move forward and progress our operations across the UK.
Earlswood Homes have worked with RoyleMac10 for over 2 years and always found them incredibly easy to deal with. Their service always feels very personable, which is a refreshing change in the world of structural warranties. Compared to many of their competitors they are extremely quick at turning around quotes and getting the final certificates issued, for us this is critical. We would highly recommend Roylemac10.
We were looking for alternative Build Warranty providers for our various PRS developers / funders to use on various developments on which we are involved and Roylemac10 fitted the profile. Our relationship has worked very well and we have always, found Roylemac10 to be professional, responsive and efficient in all aspects. The Warranty products have all passed the test and proven to be compliant with Funders requirements.
We would gladly recommend Roylemac10 to our clients and colleagues.
Why did you choose Roylemac10?
” A professional and friendly service was always provided by Roylemac10.
Any issues were promptly attended to by themselves and their team”
Would you use Roylemac10 again?
“Would use again on any future schemes”
How was your experience?
“We required a structural warranty provider for an extra care scheme in Liverpool. Roylemac10 were proactive in carrying out our site inspections and getting a policy in place. Both Michael and Lee are a pleasure to work with, and helped us get the numbers to where they needed to be commercially.”